Telos -- Libraries

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Information for Libraries

We understand that everyone has been affected by these difficult economic times. As our way of thanking you for subscribing to TELOS, we have decided not to raise our subscription rates for 2010.

What are the 2010 institutional subscription rates?

Online access only (worldwide): $242/year

Print only (US): $198/year
Print only (non-US): $238/year

Print and online bundle (US): $305/year
Print and online bundle (non-US): $344/year

Package pricing is also available.

Note: All prices are in US dollars.

Does TELOS accept orders from subscription agents?

Yes, we accept orders from agents including EBSCO, Harrassowitz, and Swets (to name a few). Our agent policies are provided in this letter.

Does TELOS work with consortia?

TELOS would be glad to discuss consortial arrangements. Please contact the publisher, Marie Piccone.

Why does Telos Press recommend SERU rather than a site license?

Negotiating licenses is very time consuming, and we believe SERU is a good alternative. We do strongly prefer that institutions agree to use the SERU (Shared E-Resource Understanding). Now a NISO standard, a copy of the document, and more information is available on the NISO website.

Is a site license required for access?

We do not require a site license, but prefer to use the SERU statement. If your institution requires a site license, we provide one here. It is based with permission on the site license developed by the Duke University Press Journals Division. Please try to accept the license as is, as any changes will cause a delay in completing the process.

Does an online subscription include back issues?

Subscribers have free access to TELOS issues from 1998 to current issue. We anticipate reducing the number of years provided free with the 2011 subscription year.

Is the online back file available for purchase?

The online back file is not presently available for purchase. We intend to complete converting the full back file and to offer several back file purchase plans for the 2011 subscription year.

Are the subscription policies "library friendly"?

Yes, we offer a number of library friendly policies:
• Each subscription year purchased is for perpetual access.
• Simultaneous, multi-user access
• Archiving through LOCKSS
• Full compliance with standards with HighWire Press

Are usage statistics available? How do I download them?

Our host, HighWire Press, makes COUNTER-2 usage statistics available. Institutional administrators can view their institution's usage statistics at http://journal.telospress.com/cgi/instusage

You may need to log in to your account first, which you can do here: http://journal.telospress.com/cgi/login

What is the login address for institutional administrators?

Institutional administrators for online subscribers to TELOS can log in to their account here: http://journal.telospress.com/cgi/login

How do I arrange free trial access to the online version?

Your institution may qualify for a free trial. Please contact us to begin this process.

Where is TELOS hosted?

TELOS is hosted by HighWire Press at http://journal.telospress.com.

How do I obtain our customer number for activation?

Once we receive your order and payment information from your subscription agent or directly from you, we will assign your TELOS account number. If we have an email address for your institution, we will notify you of the customer number. This customer number will be your user name and password for administering the account on the TELOS site. (Or, you may use the HighWire portal if you are familiar with it.)

If you have not already received your TELOS account number from us or your subscription agent, please contact us.

How do I activate an online subscription for my institution?

1. Visit http://journal.telospress.com/cgi/activate.

2. Enter your institution's TELOS Customer Number. (If your institution has an e-mail address on file, activation instructions with customer number included will be sent when your order is processed. If your institution has multiple customer numbers, you will receive an e-mail for each one.)

3. Click "Submit," which will produce an activation form.

4. Complete the form to activate your access to TELOS. The e-mail address provided will be used to contact you regarding electronic access.

5. Click "Send form."

6. Click the button at the top of the page to register your institution's IP addresses.

7. Click "Save."

8. Your institution should now have access to TELOS. You will receive a confirmation e-mail from HighWire Press to the e-mail address provided.

9. If you have any questions logging into your account, please use the Feedback link on the journal website.

Is there a grace period for subscribers if the renewal payment is not received by December 31st?

Yes, there is a 90-day grace period for renewing subscribers.

How do I contact customer service?

Click here here for full contact information.